SNEAKERHEAD GIFT VOUCHER BY SUPPLIED

Supplied AU is highly renowned for supplying the latest hype in sneakers, apparel and more with a 100% authenticity guarantee. We do not and never will sell any form of replicas or unauthorised items.

All items sold at Supplied AU are thoroughly examined in-hand by our team of expert authenticators. Throughout this process, the items go through a legit check to determine their authenticity. Items are also inspected for any major flaws.

In the rare event that any item/s sold at Supplied AU is proven to be inauthentic, we will provide the customer with a full refund under the conditions that:

• The item/s are proven to be sold by Supplied AU.
• The item/s are shipped safely to us with all shipping costs on us.
• The item/s are received by us in their original, unused condition with all original accessories in place.

Any item/s deemed inauthentic by the customer which are found to be authentic by Supplied AU will result in the customer to cover all shipping costs and a 3% fee of the cost of the item.

All orders are usually shipped within a time frame of 1-10 business days using our main courier network, Australia Post.

SHIPPING REGIONS

Currently, we only ship to home or business addresses only throughout Australia and New Zealand.

We do not ship to parcel lockers, parcel collects or parcel boxes.

SHIPPING RATES

Australia

We offer FREE Express Postage via Australia Post with an estimated arrival time of 2 to 5 business days depending on the location of the customer.

New Zealand

Shipping is calculated at checkout.

INSURANCE

We have now added the option to purchase insurance at checkout. It is recommended to purchase insurance to be covered for damaged, lost or stolen items in transit.

Australia Post has been experiencing delays as a result of the COVID-19 pandemic, flooding and dangerous weather conditions. Please note that these delays are completely out of our control once they are in the hands of the courier networks. 

Supplied AU is not held liable for any damaged, lost or stolen items in transit.

For any questions, do not hesitate to contact us via Email (suppliedau@gmail.com) or by clicking the live chat button.